How Voice Communications Will Stop Existing as an Industry
Most people consider the need for a phone company a given. After all, just as much as the industrial and technological revolutions are responsible for our modern world, the communications revolution changed everything. On a personal level, far away relatives are able to carry on relationships at a level impossible via Pony Express and businesses can offer the instant gratification needed to acquire and keep happier customers. But are simple voice communications complex enough in the 21st century to justify the existence of an entire industry? The pure value of voice communications has hidden this important question from the minds of consumers to date, but the evidence clearly points to an end to what was once a simple fact of life.