In-Network Calling Is Always Unlimited
Some plans specify minute limits which only refer to calls outside the private network passed to or from an Interconnected VoIP Provider. Calls made to other parties on the private network are not metered and do not count towards any plan limitations. If you will not be using our services to communicate with traditional phone customers, “0 minute” options are available for all plan types.
Standard Trunk Features
Caller ID
Caller Identification (or Caller ID) lets you know who is calling before you answer the call. Caller ID displays the phone number of an incoming call on your device screen. Calls to another phone number will display the caller’s phone number on the recipient’s Caller ID. The caller’s name may also appear if the recipient has the calling party’s name listed in their devices address book or contact list. Limitations of other carriers may affect Caller ID
Call Forwarding
With this feature, you can forward your calls to another phone number, including your home, office or cell phone. (Uses two channels, channels must be available.)
Fallback Number
A fallback number forwards your calls to another phone (ie cell phone) if your phone is disconnected from the Internet due to outage or power failure.
Surprise Toll Protection
Dialing an out-of-plan number (ie international calls) requests a rate confirmation.
Available PBX Features
General
Describing the features of FreePBX would take at least a chapter of a book and could easily be several chapters divided into functional groups to describe what extensions and phones can do, what sort of general call routing can be designed, how advanced services like conferencing and dictation work, and even a chapter of features available for customization and integration into other computer systems. In short, imagine what a huge company can do with their phones, and know that these functions are available through FreePBX.
Call Routing
Inbound calls can be routed based on the number dialed, caller ID, time of day, on/off conditions (ie “out of office”), voice menus, and more. Calls to extensions can also use “find me/follow me” routing to further seek out a recipient for the call.
Call Destinations
Calls can be routed to individual extensions, groups of extensions, voice menus, hold queues, external phone numbers, conference bridges, voice mail, and more.
In-Call Features
While in a call, call waiting, hold and park with music, transfers, and call recording are available.
Other Features
FreePBX also knows how to “camp-on”, do black-listing, send voice mail to email, take dictation, make “wake up calls”, handle paging/intercom, keep speed dial lists, and allow users to dial-in from an outside phone (ie cell phone) and then dial-out from an extension. There is even a web page for seeing each extension’s call history, voice mail, and other settings.
Phone Types Supported
FreePBX can use anything with SIP technology as a phone including analog telephone adapters, IP digital phones, software based phones on computers and smart phones, and even other software packages like CRM.
Available Add-On Services
Phone Numbers
Any number of private or public phone numbers can be added to your trunk lines for a nominal month charge. You may keep your current number but the cost to keep your number is $10.00.
Enhanced 911
Enhanced 911 or E911 service is a North American telephone network (NANP) feature of the 911 emergency-calling system that automatically associates a physical address with the calling party’s telephone number
Toll-Free Phone Numbers
Toll-Free numbers are available.