Trunking Plans

If you have a PBX, channel bank, or other equipment with multiple attached lines, we can convert your lines to the updated features of “packet switched” telephony. Most installations will use a gateway device to convert phone lines to an Internet-connected Ethernet line. Occasionally, Trunks are used directly with IP phones for simple applications.

Trunk - Normal Use
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Most businesses not engaged in “call center” activities use way less than 1000 minutes per month per line. Our Normal Use Lines are perfect if you don’t have job roles in your company that talk on the phone exclusively (i.e. outbound sales lead generation, heavy-use tech support lines, or full-time appointment verification). With local calling to the US, Canada and parts of 51 countries internationally, the savings on these lines typically amounts to one third the cost of wireline.

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Trunk - Heavy Use
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For businesses that know they will exceed our Normal Use Lines, we still have a great product in our Heavy Use Lines. Pay a small license fee per line plus usage outside the private network. Pay only for what you use and save money with great rates.

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In-Network Calling Is Always Unlimited

Some plans specify minute limits which only refer to calls outside the private network passed to or from an Interconnected VoIP Provider. Calls made to other parties on the private network are not metered and do not count towards any plan limitations. If you will not be using our services to communicate with traditional phone customers, “0 minute” options are available for all plan types.

Standard Trunk Features

Caller ID

Caller Identification (or Caller ID) lets you know who is calling before you answer the call. Caller ID displays the phone number of an incoming call on your device screen. Calls to another phone number will display the caller’s phone number on the recipient’s Caller ID. The caller’s name may also appear if the recipient has the calling party’s name listed in their devices address book or contact list. Limitations of other carriers may affect Caller ID

Call Forwarding

With this feature, you can forward your calls to another phone number, including your home, office or cell phone. (Uses two channels, channels must be available.)

Fallback Number

A fallback number forwards your calls to another phone (ie cell phone) if your phone is disconnected from the Internet due to outage or power failure.

Surprise Toll Protection

Dialing an out-of-plan number (ie international calls) requests a rate confirmation.

Available Add-On Services

Phone Numbers

Any number of private or public phone numbers can be added to your trunk lines for a nominal month charge. You may keep your current number but the cost to keep your number is $10.00.

Enhanced 911

Enhanced 911 or E911 service is a North American telephone network (NANP) feature of the 911 emergency-calling system that automatically associates a physical address with the calling party’s telephone number

Toll-Free Phone Numbers

Toll-Free numbers are available.