In-Network Calling Is Always Unlimited
Some plans specify minute limits which only refer to calls outside the private network passed to or from an Interconnected VoIP Provider. Calls made to other parties on the private network are not metered and do not count towards any plan limitations. If you will not be using our services to communicate with traditional phone customers, “0 minute” options are available for all plan types.
Standard Features
Phone Number
A single phone number is provided at no cost. You may keep your current number but the cost to keep your number is $10.00.
Call Waiting
Call Waiting lets you receive and answer an incoming call when you’re already engaged in an active call. After a notification, including Caller ID if your phone supports it, you can put your first call on hold and answer the second call, or you can ignore the second call.
Caller ID
Caller Identification (or Caller ID) lets you know who is calling before you answer the call. Caller ID displays the phone number of an incoming call on your device screen. Calls to another phone number will display the caller’s phone number on the recipient’s Caller ID. The caller’s name may also appear if the recipient has the calling party’s name listed in their devices address book or contact list. Limitations of other carriers may affect Caller ID
3-way Calling
3-Way Calling lets you connect a third person to your two-way conversation. There is no additional cost for this feature if used for calls within your calling plan.
Call Forwarding
With this feature, you can forward your calls to another phone number, including your home, office or cell phone.
Call Return
Return ANY call from the last month.
Voicemail-to-Email
Get your voicemails sent as a sound file to any email address.
Soft-phone Support
Have your land line connected to your cell phone, computer, or tablet through a SIP softphone.
Simultaneous Ring
Simultaneous Ring, an optional feature, allows a pre-defined group of up to 3 phones to ring simultaneously when a specified telephone number is called. The first phone to pick up the line gets the call.
Follow Me
Follow Me lets you direct calls to a single or multiple phone numbers and have them ring one after the other. Calls can be directed to your home, office, mobile or any phone. Your calls will get to you no matter where you are.
Anonymous Call Handling
Anonymous Call Handling rejects calls from people who intentionally block delivery of their calling party name and/or number.
Call Blocking
Select numbers from your recent calls to block unwanted callers.
Fallback Number
A fallback number forwards your calls to another phone (ie cell phone) if your phone is disconnected from the Internet due to outage or power failure.
Surprise Toll Protection
Dialing an out-of-plan number (ie international calls) requests a rate confirmation.
Do Not Disturb
Send all calls to voicemail while you are busy.
Telemarketer Blocker
Play a disconnect tone before letting a caller hear the usual ring tone.
Available Add-On Services
Enhanced 911
Enhanced 911 or E911 service is a North American telephone network (NANP) feature of the 911 emergency-calling system that automatically associates a physical address with the calling party’s telephone number
Digital Life Account
All Simple Office lines come with the SIP “Digital Life” capability which allows the end user to have multiple devices (Android devices, softphones, iPhones, iPads, SIP desk phones, video phones, etc) all tied to the same line in a manner similar to a house wired with analog lines to multiple phone jacks. If someone calls through on the line, it rings all devices and whoever picks up first controls the line. If another call comes in, call waiting beeps on the device in use, but the other devices don’t ring. If the other devices attempt to make a call while the first one is in use, they get a message that the line is in use.
Phone Numbers
Additional phone numbers can be applied to any account.
Toll-Free Phone Numbers
Toll-Free numbers are available.